This article is about our commercial products such as Claude for Work and the Anthropic API. For our consumer products such as Claude Free, Pro, Max and when accounts from those plans use Claude Code, see here.
Some enterprise API customers, subject to Anthropic approval, may have arrangements under which Anthropic does not store their inputs or outputs except where needed to comply with law or combat misuse. Under these arrangements, Anthropic still retains User Safety classifier results in order to enforce our Usage Policy. These arrangements are distinct from Anthropic’s default approach to data retention.
Under these agreements, the only products to which zero data retention applies are eligibleAnthropic APIs, and Anthropic products that use your Commercial organization API key (including Claude Code). To learn more about eligible Anthropic APIs see our Developer Docs.
If you’re a current or prospective enterprise API customer with questions about zero data retention, please reach out to our Sales Team.
If you have questions about Anthropic's Business Associate Agreement (BAA), which is only available to customers who use our HIPAA eligible services, including those that qualify for zero data retention, please also read this article. As part of the BAA, customers of Anthropic’s HIPAA eligible services are subject to certain configuration requirements and limitations on what features/integrations are available (e.g., the BAA would not apply to use of the web search functionality).